Privacy Policy

Last updated: 7/20/2025

Mavesta Media (“we”, “us”, or “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.mavestamedia.com], contact us, or use our services. Please read this policy carefully to understand our practices regarding your data.

1. Who We Are

Mavesta Media is a creative digital marketing agency based in Montreal, Canada. We provide services including branding, content creation, web development, SEO, and paid media strategy to clients in Canada and internationally.

2. What Information We Collect

We collect both personal and non-personal information from you, depending on how you interact with our website or services.

a) Information You Provide to Us

  • Name, email address, and phone number (via contact forms or Calendly bookings)

  • Business name, website, and project details (during consultations or inquiries)

  • Payment and billing information (only if you become a client)

  • Content shared during project work or communication

b) Information We Collect Automatically

  • IP address and browser type

  • Pages visited, time spent, and referral source

  • Device type and geographic location (via analytics tools)

  • Cookie identifiers (see our Cookie Policy)

c) Information from Third Parties

We may receive information from third-party platforms such as:

  • Google Analytics

  • Calendly

  • Meta (Facebook/Instagram) or LinkedIn (when interacting with our content)

3. How We Use Your Information

We use your information for the following purposes:

  • To respond to your inquiries or schedule meetings

  • To deliver and manage our services

  • To send administrative updates, invoices, and reports

  • To personalize your website experience

  • To analyze website performance and improve our services

  • To market our services via email, advertising, or social media (with your consent)

  • To comply with legal obligations

4. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on one or more of the following legal bases:

  • Your consent

  • The performance of a contract

  • Compliance with a legal obligation

  • Our legitimate business interests, such as improving our services and marketing responsibly

5. How We Share Your Information

We do not sell your personal information. However, we may share your data with trusted service providers who help us operate our business, including:

  • Web hosting and development partners

  • Email and newsletter tools (e.g., Mailchimp, Gmail)

  • Scheduling and CRM platforms (e.g., Calendly, Notion, ClickUp)

  • Analytics and advertising platforms (e.g., Google, Meta)

We ensure that these third parties comply with privacy laws and only use your data for authorized purposes.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., tax records or contracts).

7. Your Rights

Depending on your location, you have rights under applicable privacy laws:

a) General Rights (All Users)

  • Access and correct your data

  • Request deletion of your data

  • Opt-out of marketing communications

  • Withdraw consent at any time

b) EU/EEA Users (GDPR)

  • Right to data portability

  • Right to object to processing

  • Right to restrict processing

c) California Residents (CCPA)

  • Right to know what personal data we collect and why

  • Right to request deletion

  • Right to opt-out of data “sale” (note: we do not sell data)

To exercise your rights, please email us at hello@mavestamedia.com.

8. How We Protect Your Information

We take data protection seriously and implement appropriate technical and organizational measures to secure your personal data. These include:

  • SSL encryption

  • Secure hosting environments

  • Access controls for internal tools

  • Regular data backups and audits

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.

10. Links to Other Websites

Our website may contain links to third-party sites. This Privacy Policy does not apply to those external websites. We recommend reviewing their privacy policies before sharing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. The updated version will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Mavesta Media
 Based in Montreal, QC, Canada
Email: info@mavestamedia.com
 Website: www.mavestamedia.com

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